Dynamics 365 ERP TMA
ACS offers comprehensive Third Party Maintenance Agreement (TMA) services to optimize your internal IT resources and ensure the proper functioning of your systems.
What is TMA ?
TMA involves outsourcing the management of your company's IT infrastructure to an external IT service provider. It's a customizable service tailored to your specific needs, allowing you to choose the type of interventions required:
- Preventive maintenance
- Corrective maintenance
- Evolutionary maintenance
- Functional and technical audits
- Consulting services.
Preventive Maintenance
After your application is deployed, our IT consultants remain available to proactively monitor its performance. We provide continuous monitoring of access, data, and services, support in using your solution, and customized training for your teams.
Corrective Maintenance
Our team responds immediately to resolve minor or major bugs, functional anomalies, or any other issues affecting your application's performance. We guarantee fast and efficient resolution to minimize disruption to your operations.
Modern Tools
For organizations looking to modernize their existing BI tools or develop custom solutions, we offer a full range of services, including data mining, data cleansing, modeling, and architecture design. Our team designs and develops enterprise mobility BI solutions tailored to your specific needs, allowing you to access critical information anytime, anywhere.
Our TMA Services
Tailor-made TMA contracts
ACS offers flexible TMA contracts to meet your specific needs and the scope of each project.
Fixed price TMA
A contract with a defined and stable scope, with commitments on deadlines and costs.
Time and Materials (T&M) TMA
Ideal for clients with varied requirements, offering a commitment to resources and results.